Privacy Policy

MyAI ("we") is committed to protecting your personal privacy. This Privacy Policy is intended to help you understand how we collect, use, store, and protect your information.

1. Data Collection and Use

Based on our App's features, we primarily collect the following types of data:

Data Type Purpose of Collection Required?
Account Information
(User IDs, Email)
Registration, login, identity verification, account security, and subscription management. Yes (for account sign-up)
Voice and Audio Recordings To provide the core AI voice chat functionality; convert voice to text for AI model processing and response. Yes
Files and Documents To provide 10GB of cloud storage, knowledge base management, and document processing services. Yes
In-App Activity Chat history, document operation logs, and app interactions (e.g., taps, page views) for troubleshooting and feature optimization. Yes
Purchase History To verify and manage users' paid subscription benefits (e.g., unlimited usage, 10GB storage). Yes (for paying users)
Device and Network Information Device ID, operating system, IP address, etc., used for connecting the hardware watch, security verification, fraud prevention, and account management. Yes

2. Data Storage and Security

2.1. Storage Location

Your data is stored on secure cloud servers.

2.2. Encryption

We commit that all data collected by the app is encrypted in transit (including your voice recordings, documents, personal information, etc.) using industry-standard security technologies (such as HTTPS/TLS) between your device and our servers.

2.3. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy, or until you actively delete your account, or as required by law.

3. Data Sharing

We do not sell your personal data to any third party.

We share your data only in the following circumstances:

Service Providers: Shared with third-party vendors who assist us in providing the services (e.g., cloud storage services, data analytics services, AI model services). These providers must adhere to strict confidentiality obligations.

Legal Requirement: To comply with laws, regulations, legal processes, or governmental requests.

4. Your Data Rights and Management

4.1. Access and Correction

You have the right to access and update your account information.

4.2. Partial Data Deletion (Account Retention)

You can request the deletion of some of your data (e.g., chat history and files) while keeping your account, either through the in-app deletion feature or by emailing fuy7455@gmail.com.

4.3. Account and Data Deletion

  • You can request the deletion of your account and all associated data by emailing fuy7455@gmail.com.
  • We will require you to verify your identity before processing the deletion request.
  • Please note that account deletion is irreversible, and you must cancel all active paid subscriptions before requesting it. We may retain certain transaction records for legal compliance purposes.

5. Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover we have collected such information, we will delete it immediately.

6. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us via:

Email: huomengxue19@gmail.com

Developer: MyAI Development Team

Last Updated: October 31, 2025